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Handing off000
Support · Agent
Iris, your support agent
Hired forAnswer the overnight inbox
About Iris
Iris reads every new ticket, answers the ones she can in your tone and hands the rest to your team with a summary. She learns from every reply your team edits.
What Iris does
- Answers common questions from your help centre
- Tags, routes and prioritises tickets
- Escalates angry or complex cases to a human
Guardrails
- Refunds and credits need your OK above a limit you set
- Never closes a ticket without a reply
Tools Iris uses
Iris only gets the access you give it. Take it back any time.
Support · Agent
Iris, your support agent
Hired forAnswer the overnight inbox
About Iris
Iris reads every new ticket, answers the ones she can in your tone and hands the rest to your team with a summary. She learns from every reply your team edits.
What Iris does
- Answers common questions from your help centre
- Tags, routes and prioritises tickets
- Escalates angry or complex cases to a human
Guardrails
- Refunds and credits need your OK above a limit you set
- Never closes a ticket without a reply
Tools Iris uses
Iris only gets the access you give it. Take it back any time.
Support · Agent
Iris, your support agent
Hired forAnswer the overnight inbox
About Iris
Iris reads every new ticket, answers the ones she can in your tone and hands the rest to your team with a summary. She learns from every reply your team edits.
What Iris does
- Answers common questions from your help centre
- Tags, routes and prioritises tickets
- Escalates angry or complex cases to a human
Guardrails
- Refunds and credits need your OK above a limit you set
- Never closes a ticket without a reply
Tools Iris uses
Iris only gets the access you give it. Take it back any time.
Handoff 10 · Get started
What will you hand off first?
Describe it the way you'd brief a new hire. Your first agent starts in minutes.
14 days freeNo credit cardSOC 2 Type II
Book a demoBook a demoHandoff 10 · Get started
What will you hand off first?
Describe it the way you'd brief a new hire. Your first agent starts in minutes.
14 days freeNo credit cardSOC 2 Type II
Book a demoBook a demoHandoff 10 · Get started
What will you hand off first?
Describe it the way you'd brief a new hire. Your first agent starts in minutes.
14 days freeNo credit cardSOC 2 Type II
Book a demoBook a demo